Privacy Policy

Effective Date: June 10, 2026

Reelevator (“Reelevator,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard information collected through our website, https://reelevator.ca/ (the “Website”).

Information We Collect

We may collect and store personal information that you voluntarily provide through our Website, contact forms, email communications, or other interactions with us.

The types of personal information we may collect include:

  • Your name
  • Email address
  • Phone number
  • Company name (if applicable)
  • Service request details and project information
  • Any other information you choose to provide when contacting us

Information We Collect Automatically

When you visit our Website, certain information may be collected automatically through cookies, analytics tools, and similar technologies, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited
  • Date and time of visits
  • Referring website addresses
  • Website usage and interaction data

This information helps us improve our Website, services, and user experience.

How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries and service requests
  • Provide estimates, consultations, and customer support
  • Schedule and manage elevator service, maintenance, and repair appointments
  • Improve our Website, services, and customer experience
  • Analyze Website traffic and performance
  • Communicate with you regarding our services
  • Comply with legal obligations and industry standards
  • Protect the security and integrity of our business and Website

Cookies and Analytics

Our Website may use cookies and similar technologies to enhance your browsing experience and collect information about Website usage.

We may use third-party analytics services, including Google Analytics, to better understand how visitors interact with our Website. These services may collect information such as your IP address, browser type, pages visited, and time spent on the Website.

For more information about Google’s privacy practices, please visit: https://policies.google.com/privacy .

You may opt out of Google Analytics by visiting: https://tools.google.com/dlpage/gaoptout .

Online Advertising

We may use third-party advertising platforms to deliver relevant advertisements and measure the effectiveness of our marketing efforts. These providers may use cookies and similar technologies to collect information about your browsing activities across websites.

You can learn more about interest-based advertising and available opt-out options through industry self-regulatory programs.

Sharing of Information

We do not sell your personal information.

We may share your information with:

  • Service providers that assist with Website hosting, maintenance, analytics, marketing, and business operations
  • Professional advisors, legal counsel, or regulatory authorities when required by law
  • Government agencies or law enforcement when legally required
  • Successors in the event of a merger, acquisition, reorganization, or sale of business assets

All third-party service providers are required to protect personal information and use it only for authorized business purposes.

Data Transfers

Your personal information may be processed or stored in Canada, the United States, or other jurisdictions where our service providers operate. By providing your information, you consent to such transfers and processing in accordance with this Privacy Policy and applicable laws.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure.

Third-Party Websites

Our Website may contain links to third-party websites for your convenience. These websites operate independently and may have their own privacy policies. We are not responsible for the privacy practices or content of external websites.

Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 years of age.

Your Rights

Subject to applicable privacy laws, you may have the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of personal information, where permitted by law
  • Withdraw consent to certain uses of your information

To exercise any of these rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with a revised effective date. Your continued use of the Website after changes are posted constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Reelevator
43 Dolan Close
Red Deer, AB T4R 3A3
Canada

Phone: 403-341-5344
Email: info@reelavators.com
Website: https://reelevator.ca/